Frequently Asked Questions
Everything you need to know about upgrading your living space with Casa Center.
What is the standard shipping timeframe for furniture?
Most of our home decor items ship within 3-5 business days, while larger furniture pieces typically arrive within 7-14 business days depending on your location and the selected delivery service.
Do you offer international shipping?
Currently, Casa Center ships to the contiguous United States. We are working on expanding our logistics to include international destinations in the near future.
What is your return policy for home goods?
We offer a 30-day return policy for most items in their original packaging. Please note that custom-made furniture and final sale items are not eligible for return unless they arrive damaged.
How can I track the status of my order?
Once your order is dispatched, you will receive an email with a tracking number and a link to our carrier's website where you can monitor your shipment in real-time.
Are your materials sustainably sourced?
At Casa Center, we prioritize quality and ethics. Many of our wood products are FSC-certified, and we partner with manufacturers who adhere to eco-friendly production standards.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and flexible financing options like Affirm and Klarna for larger purchases.